At REN Servicing Ltd, we specialise in providing expert plumbing and heating services throughout Norwich and Norfolk. Whether you need a quick repair, a new boiler installation, or a full central heating upgrade, our experienced team is here to help. We also specialise in the installation and maintenance of Air Source and Ground Source Heat Pumps, offering energy-efficient solutions to reduce your carbon footprint and heating costs. With a reputation for reliability, quality workmanship, and exceptional customer care, we are dedicated to keeping your home or business running smoothly.

what we do

OUR SERVICES

Whatever your requirements, our heat pump experts are here to help.

Whatever your requirements, our Heating Engineers are here to help.

Covering Norfolk and Suffolk entirely, whether you own a brand-new heat pump awaiting its annual service or an older unit in need of some tender loving care, we've got you covered.

Schedule your air source or ground source heat pump service or repair today.

Ready to book your heat pump service or repair?

We'll contact you around 10 months later to book your annual service in.

that's it!

Once complete we will issue an invoice, payment will be required within 7 days.

payment

The engineer will turn up at the requested time to compete your air source service or plumbing work.

appointment

You will receive a confirmation email from us, confirming your booking.

Confirmation

What happens after booking your appointment?

If you have any questions, feel free to contact us, we'll be happy to help!

Frequently Asked Questions (FAQs) 

ABOUT AIR SOURCE AND GROUND SOURCE HEAT PUMPS

Q: What is the difference between an air source heat pump and a ground source heat pump?

An air source heat pump (ASHP) extracts heat from the outside air to heat your home and water, whereas a ground source heat pump (GSHP) extracts heat from the ground through a network of pipes buried in your garden. Both systems are highly efficient and can significantly reduce your heating bills. If you are in Norfolk or Suffolk and need expert advice on which system is best for your property, we at REN Servicing can help. We specialise in air source and ground source heat pumps.

Q: How often should I schedule servicing for my air source heat pump in Norfolk?

It is recommended to service your air source heat pump at least once a year to ensure it operates efficiently and reliably. Regular servicing can help identify and fix minor issues before they become major problems. If you are based in Norfolk or Suffolk, we can assist with maintaining your system in optimal condition.

Q: What does commissioning of a heat pump system involve, and why is it important in Norfolk?

Commissioning a heat pump system involves a series of checks and tests to ensure that the installation is carried out correctly and that the system operates as intended. This process includes verifying the system's performance, checking the controls, and ensuring all components are functioning properly. Proper commissioning is crucial for the longevity and efficiency of your heat pump. In Norfolk, we at REN Servicing can assist with commissioning both air source and ground source heat pump systems.

Q: What should I do if my heat pump breaks down or needs repairs in Norfolk?

If your heat pump breaks down or requires repairs, it is essential to contact a qualified technician who specialises in heat pump systems. In Norfolk, there are numerous service providers who offer breakdown and repair services for both air source and ground source heat pumps. Prompt attention to any issues can prevent further damage and ensure your system is back up and running efficiently.

Q: Can I perform any maintenance on my heat pump myself, or should I always call a professional in Norfolk?

While some basic maintenance tasks can be performed by homeowners, such as cleaning the filters and ensuring there are no obstructions around the unit, most maintenance should be carried out by a professional. This is because heat pumps are complex systems that require specialised knowledge to service correctly. Based in Norfolk and Suffolk, at REN Servicing Ltd we can provide thorough servicing and maintenance for both air source and ground source heat pumps, ensuring they operate at peak efficiency.

Q: What areas do you cover?

Acle, Attleborough, Aylsham, Cromer, Dereham, Diss, Downham Market, Fakenham, Great Yarmouth, Harleston, Holt, Hunstanton, King's Lynn, Loddon, North Walsham, Norwich, Sheringham, Swaffham, Thetford, Walsingham, Watton, Wells-next-the-sea, Wymondham, Aldeburgh, Beccles, Brandon, Bungay, Bury St Edmunds, Clare, Debenham, Eye, Framlingham, Hadleigh, Halesworth, Ipswich, Kesgrave, Leiston, Lowestoft, Mildenhall, Needham Market, Newmarket, Saxmundham, Southwold, Stowmarket, Sudbury, Wickham Market, Woodbridge

Just select a date and time that suits you and one of our professional, qualified service engineers will let you know when they are on their way.

Book your service online today