HEAT PUMP INSTALLER IN NORFOLK

Air source and ground source heat pump installations across Norfolk

Looking for a trusted heat pump installer in Norfolk? REN Servicing Ltd provides professional air source and ground source heat pump installations for homes across Norfolk and Suffolk.

Based in Long Stratton, near Norwich, we help homeowners switch to efficient, low-carbon heating with clear advice, quality workmanship and ongoing support. From the first survey through to system design, installation, commissioning and aftercare, our team is here to make the process straightforward.

Whether you are replacing an oil, gas or LPG boiler, upgrading an older heating system, or planning a more energy-efficient home, REN Servicing can help you choose the right heat pump system for your property.

REN Servicing is a Norfolk-based heating and renewable energy company specialising in air source and ground source heat pumps.

We understand that every home is different. The right heat pump system depends on your property size, insulation, current heating setup, hot water requirements and available outdoor space. That is why we take the time to assess your home properly before recommending a system.

Our aim is simple: to install heat pumps that are designed correctly, work efficiently and continue to perform well for years to come.

Local heat pump specialists in Norfolk

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Why choose REN Servicing as your heat pump installer in Norfolk?

Whatever your requirements, our heat pump experts are here to help.

Based near Long Stratton, Norwich, we install, service and repair heat pumps across Norfolk and Suffolk. We understand local homes, local heating needs and the importance of having a reliable company nearby.

From your first enquiry through to survey, system design, installation, commissioning and aftercare, we keep the process clear and straightforward.

As an MCS certified installer, our heat pump installations are carried out to recognised industry standards and include added protection through manufacturer warranties, workmanship warranty and deposit protection.

Eligible homeowners may be able to receive financial support through the Boiler Upgrade Scheme. The scheme currently offers £7,500 towards an air source heat pump and £7,500 towards a ground source heat pump for eligible properties in England and Wales.

From 21 July 2026 to 31 March 2027, eligible off-gas grid properties that use oil or LPG may be able to receive up to £9,000 towards an air source or ground source heat pump.

REN Servicing can help you understand what support may be available and guide you through the process.

Boiler Upgrade Scheme grants

Air source heat pump installations

Air source heat pumps take heat from the outside air and use it to provide heating and hot water for your home. They are a popular choice for many Norfolk properties because they usually require less outdoor space and less groundwork than a ground source system.

An air source heat pump may be suitable if you are looking for a lower-carbon alternative to a traditional boiler, want to improve your home’s energy efficiency, or are interested in reducing your reliance on oil, LPG or gas heating.

REN Servicing can help with the full installation process, including survey, system design, installation, commissioning and aftercare.

Ground source heat pump installations

Ground source heat pumps use pipework buried underground to collect heat from the ground. They can be highly efficient and may be a good option for properties with suitable outdoor space for ground loops or boreholes.

A ground source heat pump installation is usually more involved than an air source installation, but it can provide excellent long-term performance when designed and installed correctly.

REN Servicing works with homeowners across Norfolk and Suffolk to assess whether a ground source heat pump is suitable for their property.
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Heat pumps are one of the most energy-efficient heating solutions available today. Unlike gas or oil boilers, which generate heat by burning fuel, heat pumps transfer heat from the air or ground into your home. This process requires far less energy, leading to substantial savings on your heating bills.

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heat pump installer norfolk

Covering Norfolk and Suffolk entirely, whether you own a brand-new heat pump awaiting its annual service or an older unit in need of some tender loving care, we've got you covered.

Schedule your air source or ground source heat pump service or repair today.

ongoing servicing & repairs of your heat pump

Frequently Asked Questions (FAQs) 

ABOUT AIR SOURCE AND GROUND SOURCE HEAT PUMPS

Q: How much does a heat pump installation cost?

The cost of a heat pump installation can vary depending on the size of your property, the type of heat pump required, your existing heating system and whether any additional work is needed, such as radiator upgrades, pipework changes or a new hot water cylinder.

At REN Servicing, we provide a tailored quote following an assessment of your home, so you know exactly what is involved before any work begins. We can also talk you through any grant funding that may be available to help reduce the upfront cost.

Q: Can I get a grant for a heat pump in Norfolk?

Yes, many homeowners in Norfolk and Suffolk may be eligible for support through the Boiler Upgrade Scheme. The scheme currently offers £7,500 towards an air source heat pump or £7,500 towards a ground source heat pump for eligible properties in England and Wales.

From 21 July 2026 to 31 March 2027, some eligible off-gas grid properties that use oil or LPG may be able to receive up to £9,000 towards an air source or ground source heat pump.

REN Servicing can help you understand whether your property may be eligible and guide you through the process.

Q: Do I need new radiators for a heat pump?

Not always. Some homes can use their existing radiators with a heat pump, while others may benefit from larger radiators, underfloor heating or pipework upgrades to help the system run more efficiently.

As part of the survey and design process, we will assess your current heating system and advise whether any changes are needed. Our aim is to make sure your heat pump is designed properly for your home, rather than offering a one-size-fits-all solution.

Q: How long does a heat pump installation take?

The timescale depends on the type of heat pump, the size of your property and the amount of preparation required. A straightforward air source heat pump installation is usually quicker than a ground source heat pump installation, which may involve groundworks or boreholes.

Once we have surveyed your property, we can give you a clearer idea of the expected timescale and what will happen at each stage. We will always aim to keep disruption to a minimum and leave your home tidy once the work is complete.

Q: Is my home suitable for an air source heat pump?

Many homes are suitable for an air source heat pump, but the right system depends on your property, insulation, heating requirements, available outdoor space and existing radiators or underfloor heating.

During a home survey, REN Servicing will look at how your property currently performs and what would be needed for a heat pump to work efficiently. If an air source heat pump is not the best option, we can talk you through suitable alternatives, including ground source heat pumps where appropriate.

You can use our heat pump tool here to check if you are eligible.

Q: What is the difference between air source and ground source?

An air source heat pump takes heat from the outside air and uses it to heat your home and hot water. It is a popular choice for many homes because it usually requires less space and less groundwork than a ground source system.

A ground source heat pump takes heat from the ground using buried pipework or boreholes. These systems can be very efficient but usually require more outdoor space and a more involved installation.

REN Servicing installs and works with both air source and ground source heat pumps, so we can help you choose the right option for your property.